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FAQ
Questions? We have answers
Do you offer a discount for staying in your resorts for long periods?
Yes! Both our resorts offer weekly rates, please get in touch with us directly for more info.
How do I know that my reservation is confirmed?
You will receive a confirmation email within a few minutes of booking.
What happens if I want to cancel my room reservation?
If you would like to cancel your booking please contact us by either phone or email and our amazing reception team will be happy to help.
Can I book a hotel room by telephone or email?
Of course! Please have your requested dates ready and we will do the rest.
What are the check-in and check-out times of the hotel?
The check-in time for both resorts is 2pm. The check-out time for both resorts is 10am.
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